The care relationship stays with the oncology center
A prescription can involve more than dispensing a medication. Oncology centers may also need to coordinate benefits, authorization, assistance, delivery, and follow-up. When an outside dispensing pathway is needed, clear communication helps the treating team stay connected.
SortPak works alongside Medically Integrated Pharmacy (MIP) teams as an extension of the center’s support. The patient’s oncology clinicians continue to lead treatment while SortPak coordinates the medication-access and dispensing workflow with the practice.
Agree on a clear referral pathway
A useful partnership starts with defining how referrals, supporting records, questions, and updates will move between teams. Practices can discuss the patient populations and access circumstances for which outside support is appropriate.
Payer restrictions, distribution requirements, and other access barriers can affect the available dispensing options. Coordination should focus on the pathway available for the individual prescription rather than assuming every medication can follow the same process.
Keep the practice informed with SortPak Live
SortPak Live gives authorized practice users visibility into their referred patients’ cases. The portal supports prior authorization status, case notes, order status, delivery dates, and messaging with the SortPak team.
Practice access is scoped to its patients and authorized care team. A walkthrough lets staff see how the portal can fit into their referral and follow-up responsibilities.
Make the next step specific
Practices can begin by discussing their MIP workflow with SortPak and identifying the points where additional coordination would be useful. The goal is a clear handoff, defined responsibilities, and an ongoing connection to the treating team.
For referral information, use the provider resources on this website or contact the SortPak team. Treatment questions and changes remain with the patient’s prescribing clinicians.
Connect with SortPak
Explore support for oncology practicesThis article provides general information about SortPak services. For medication or treatment guidance, contact your pharmacist or prescribing clinician.
