Access to care

Accessibility

Help using SortPak’s website and online services.

SortPak is working to make its website accessible to people with disabilities. Our technical accessibility target is the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA. This is an ongoing effort; it is not a claim that every page or third-party service has been independently verified to meet that target.

Using this website

You can use a keyboard to move through links and controls, use the “Skip to content” link, and enlarge content with your browser’s zoom controls. The site respects your device’s reduced-motion preference. The decorative mountain video, where available, has a pause control.

Forms and other services

Get Started and Refill use SortPak’s website forms and submit to Jotform for processing. Jotform’s verification and confirmation screens, and the separate SortPak Live portal, are provided through other services. These complete journeys still need manual assistive-technology testing.

Contact us for assistance

If a page or form is difficult to use, call 877.570.7787 or email info@sortpak.com. Tell us the page address, what you were trying to do, and the difficulty you encountered. Please do not include medical details, prescription numbers, or other sensitive information in an accessibility report.

Our team can help you find another way to complete your request.