For health plans

Member support.
Made more personal.

Partner with SortPak on everyday medication coordination, packaging, and home delivery for your members.

SortPak dose packaging and SyncPak coordinated medication packaging together on stone plinths
Connected member care

Support the member’s daily routine.

We align enrollment, service workflows, and reporting priorities with the health plan.

01

Packaging & synchronization

Use SortPak dose packaging or SyncPak coordinated shipments based on the member’s needs.

02

Member coordination

Help with prescription transfers, prescriber communication, refill arrangements, and delivery.

03

SortPak Live visibility

Discuss the member-status views and reporting requirements your care and operations teams need.

04

Reporting priorities

Define the reporting for medication adherence, refill gaps, and utilization that supports your population.

SortPak Live care portal displayed on a desktop on a pale stone pedestal
A closer connection

Clearer information.
A more connected experience.

SortPak Live supports coordination between the service team and care partners. We work with plans to define the views and reporting that fit their workflow.

Medication quality & Star Ratings

Every member matters.
Every day of adherence counts.

Support your health plan’s Five-Star goals with a simpler medication routine for every enrolled member. SortPak combines personalized packaging, refill coordination, home delivery, and pharmacist support to help members stay on their prescribed therapy.

Cholesterol medication adherence

Support consistent use of prescribed statins through organized doses, coordinated refills, and outreach when a refill gap is identified.

Diabetes medication adherence

Simplify eligible diabetes medication routines and coordinate refill timing, delivery, and prescriber follow-up to help reduce interruptions in therapy.

Hypertension medication adherence

Support adherence to prescribed renin-angiotensin system (RAS) antagonists with synchronized medication service and help resolving refill barriers.

Statin use in persons with diabetes

Work with the plan and prescribing clinician to identify eligible members with a statin-use gap, review clinical appropriateness and exclusions, and coordinate prescribed therapy.

From enrollment to ongoing support

A personal routine.
A shared quality goal.

Build an adherence workflow around each member, with reporting that helps care teams focus their follow-up.

01

Coordinate at enrollment

Review the medication routine, coordinate prescription transfers and refill dates, and select packaging suited to the member.

02

Keep therapy moving

Combine refill coordination, delivery support, and pharmacist communication to help address access and medication-use barriers.

03

Identify gaps with SortPak Live

Provide live proportion of days covered (PDC) scores, refill gaps, gap days, and medication adherence trends in SortPak Live for enrolled members. Work with the plan and prescriber to prioritize timely follow-up.

04

Track progress together

Collaborate with health plans to share live member-level data across the enrolled population, align data feeds and reporting workflows, and review adherence and statin-use opportunities. PDC scores reflect available dispensing and claims data; complete visibility depends on timely data sharing, including fills outside SortPak.

CMS Star Ratings are awarded at the health-plan contract level. SortPak supports medication-related quality measures; enrollment does not guarantee a Five-Star rating or an individual clinical outcome.

CMS Star Ratings measure information

Let’s align the service with your members.

Discuss enrollment, packaging, and reporting needs.

Let’s connect