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Most common questions:

1. Who is SortPak?

We are here to make taking your medications easier.  We individually package each daily dose in a convenient pack.  These packs are organized based on the time and day you will be taking the medications.

2. How do I get started?

Getting started is easy. Just give us a call or sign up online. We only need minimum information to get started. Let us take care of the hard stuff so you don’t have to.

3. When can I speak to a pharmacist?

Our Pharmacists are available 24 hours a day and 7 days a week.  Please call us anytime you have questions about your medication.

4. Will I be charged for this service?

SortPak is free of charge.  It is our pleasure to help you sort your medication.

5. Are you contracted with all insurances?

We accept all health insurances.  For any questions, please give us a call and we can check to see if we will be able to accept your insurance.

6. What are my copays?

Your copays remain the same.  For any questions, please give us a call and we can check to see what your copay will be.

7. Can SortPak provide other medications like creams, gels, ointments, inhalers, sprays, etc?

Yes, SortPak is a full-service pharmacy and can provide all medications.

8. Can SortPak sort my Vitamins as well?

Yes, please let us know which vitamins you take and we can sort the vitamins along with your daily medications.

9. How can I sign up?

Signing up is simple and easy.  You can click on Get Started and fill out the information.  Or you can call us at (877) 570-7787 and one of our patient care coordinators will be able to assist you.  We will take care of the rest.

10. Can I authorize family members to help me with the process?

Yes, we love to speak to family members as SortPak is catered both to the patient and to the family.  You or your family member can click on Get Started to fill out the information.  Or you can call us at (877) 570-7787 and one of our patient care coordinators will be able to assist you.

11. Can I pick up or will you deliver my medications?

You can both pick up your medications and meet our friendly pharmacy staff or we can deliver your medications to your door by our in-house delivery drivers. Therefore, you will be able to get your medications the same day you ordered.